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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Shrops

August 18, 2025

5  out of  5
rating by James Shrops
"Fantastic! Helpful and friendly!"
We responded:
"James, Thank you for your confidence in our office. We really appreciate the five Star review! Thanks Bob "
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Ron Shaffer

August 11, 2025

5  out of  5
rating by Ron Shaffer
"Been doing business with this agency for years. Very helpful. Highly recommend!"
We responded:
"Ron, Thank you for the five Star review! We appreciate your business and look forward to serving your insurance needs in the future. Thanks Bob "
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Zoey Kay

August 10, 2025

5  out of  5
rating by Zoey Kay
"Britney was very helpful with switching our car and home and also getting us life insurance!"
We responded:
"Thank you Zoey, we appreciate your confidence in our office! Thanks Bob "
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Savannah Honts

August 8, 2025

5  out of  5
rating by Savannah Honts
"Don’t know how many years I’ve been with these guys now but they are always fantastic, easy to work with and great pricing!!"
We responded:
"Thank You Savannah for the five Star Review! We appreciate your kind words and look forward to working with you in the future. Thanks Bob "
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Karen Dluhos

August 8, 2025

5  out of  5
rating by Karen Dluhos
"I had a situation come up this summer. Kathryn Mueller was exceptional!! She was a steady reassuring guide as I had to navigate uncharted water. Bob Smith has put together a great team- I highly recommend!"
We responded:
"Karen, Thank you for the positive review. I'm glad Kat was able to help you with the claim process, we appreciate your confidence in our office! Thanks Bob "
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Hope Johnson

August 7, 2025

5  out of  5
rating by Hope Johnson
"Kat was absolutely amazing! Thank you for everything!"
We responded:
"Hope, thank you for the positive review! We appreciate it. Thanks Bob "
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Brotha Gray

August 7, 2025

5  out of  5
rating by Brotha Gray
"Jake wasn’t there but an office with hard working ladies help me get through my first 3way fender bender and it’s going swimmingly best crew I know around and it always smells nice"
We responded:
"Glad you had a good experience with our office! Accidents are never fun but Kat and our team do a great job of helping people through the process. Thank you for the five star review! Bob "
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Robin Black

August 7, 2025

5  out of  5
rating by Robin Black
"I had a great experience. I really enjoyed Kat Mueller. She was friendly, informative, and helped me with all my questions. Will definitely be recommending to my friends and family."
We responded:
"Robin, Thank you for the positive review of our office, we really appreciate it. Please let us know if there is anything more we can help with. Thank you Bob "
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Brooke D

August 7, 2025

5  out of  5
rating by Brooke D
"Kat was so kind and helpful when speaking with her!"
We responded:
"Brook, Thank you for the kind words, I agree Kat does a great job at helping people. Thank you again for the five star review! Bob "
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IVF 8899

July 22, 2025

5  out of  5
rating by IVF 8899
"Very friendly team !"
We responded:
"I'm glad you had a good experience with our office! We really appreciate the five star review, Thank You Bob "
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Jessica McFarland

June 24, 2025

5  out of  5
rating by Jessica McFarland
"Kat is always so kind, helpful and efficient! Thank you for all you do to make things easier on your clients!"
We responded:
"Jessica, I'm glad you had a good experience with our office, I agree Kat does a great job. Thank you for the confidence in our team. Thanks Bob "
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Tiffany Briggs

June 23, 2025

5  out of  5
rating by Tiffany Briggs
"Such awesome staff! No matter if I call the office or send emails to the representatives for assistance; they are always attentive, helpful, and super friendly to work with!!!"
We responded:
"We’re happy to hear that our team has been there for you with attentive and friendly service, Tiffany. Thank you for sharing your experience! -Bob"
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Jeff Tade

June 19, 2025

5  out of  5
rating by Jeff Tade
"Marti Benson is awesome, great to work with. Smooth and easy no headaches. Thanks Marti"
We responded:
"Jeff, I'm glad everything went smoothly when working with Marti in our office! We appreciate the five star review! Thanks Bob "
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Tina Hill DeGood

June 19, 2025

5  out of  5
rating by Tina Hill DeGood
"Marty Rocks!!! Thank you State Farm for saving us money on insurances while still providing the best coverage."
We responded:
"Tina, Thank you for the five star review! We really appreciate you trusting us for guidance with your insurance needs. Thanks Bob "
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Steve Peterson

June 5, 2025

5  out of  5
rating by Steve Peterson
"Very friendly, quick, and easy. Saved money over last company I was with."
We responded:
"Steve, Thank you for the kind words I'm glad our team was able to take good care of you. We appreciate your business! Thank You Bob Smith"
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Suzanne McMahon

May 28, 2025

5  out of  5
rating by Suzanne McMahon
"Prompt and courteous. Marty was very helpful in setting up new policies."
We responded:
"Suzanne, Thank you for the five star review and the kind words! I'm glad Marti was able to help you with your insurance needs. We look forward to working with you. Thank You Bob Smith "
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David Fox

May 2, 2025

5  out of  5
rating by David Fox
"Cari was amazing helping me get my car and motorcycle insured. Very helpful and made it easy."
We responded:
"David, I'm glad to hear Cari did a good job for you. Thank you for your confidence in our office, we look forward to helping you with all your insurance needs. Thanks Bob "
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Krista Sheppard

May 2, 2025

5  out of  5
rating by Krista Sheppard
"Bob D Smith State Farm Agency has taken care of my insurance needs for 2 1/2 years. I spoke to Cari in the office this week. She is such a sweetheart! They always explain my coverage and rates and give me plenty of time to think everything over. No rush! I am retired and on a tight budget. I called a broker to see if I could find a cheaper rate. The gal at the brokerage said she could not beat my current rates. After I spoke to her, I received an email with my new Bob D Smith State Farm Agency rates. I was very delighted to see my rates had significantly gone down!! Thank you!!"
We responded:
"Krista, Thank you for the positive review of Cari and our office. I agree with you Cari does a great job and is very good at explaining all your options. Thank you again for your confidence in our team. Thanks Bob "
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Haley Venema

May 1, 2025

5  out of  5
rating by Haley Venema
"I’ve been with them for years and Bob and his agents are always so friendly and helpful!"
We responded:
"Haley, Thank you for your kind words and the five star review of our office we really appreciate it! We look forward to helping you with your insurance needs in the future. Thanks Bob "
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Lisa Mcclintick

April 30, 2025

5  out of  5
rating by Lisa Mcclintick
"Super helpful, kind and caring people!!!"
We responded:
"Lisa, Thank you for your positive feedback of our office. We really appreciate the kind words! Thank You again Bob "
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Kate Steffen

April 30, 2025

5  out of  5
rating by Kate Steffen
"State farm has been extremely helpful and very pleasant in department ever since the accident. I appreciate everyone for all their help. Thankyou"
We responded:
"Kate, Thank you for the five star review! We are here to help you, epically after an accident please don't hesitate to reach out if you need anything more from our team. Thank You Bob "
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Second Chance Project

April 28, 2025

5  out of  5
rating by Second Chance Project
"The staff at this office are wonderful to work with. I haven’t ever had a bad experience with them and they also help me with my policies but also the policies for my sons! Thank you for all you do."
We responded:
"Thank you for the kind words, we appreciate your confidence in our office. Thanks Bob "
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Bigman

April 24, 2025

5  out of  5
rating by Bigman
"Marty was so helpful and so nice she is a wonderful person and very, very helpful. I do highly recommend that if you need insurance, she will help you out to the fullest and try to get you the best deal that the computer will let her and just an all-around awesome person to deal with."
We responded:
"Thank you for the kind words! I'm glad Marti was able to take good care of you on your insurance needs. Please feel free to reach out if you need anything else. Thanks Bob "
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Jayhon Nasrat

April 23, 2025

5  out of  5
rating by Jayhon Nasrat
"Excellent agent , every time I call them they are very nice and friendly."
We responded:
"Jayhon, Thank you for the kind words we appreciate your confidence in our office. We look forward to working with you in the future. Thanks Bob "
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Mary Ostring

April 1, 2025

5  out of  5
rating by Mary Ostring
"I would like to thank our State Farm insurance agent for her compassion and willingness to assist us in obtaining homeowners and auto insurance coverage. I have never worked with anyone as patient, kind and helpful, making this an awesome experience. I would highly recommend State Farm to anyone wanting good insurance coverage at a reasonable price."
We responded:
"Mary, thank you for the kind words, I'm glad Marti was able to take good care of you on your insurance needs. We look forward to working with you in the future. Thanks Bob Smith "