State Farm® Insurance Agent Bob D Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Diane Walker
March 6, 2026
5
out of
5
rating by Diane Walker
"Abby is always working to help me solve problems with the other people’s insurance ."
We responded:
"Diane, Thank you for the five star review of Abby and our office! We are glad to help with you car and renters insurance. We look forward to working with you in the future. Thank You Bob "
Bailey Jarboe
March 4, 2026
5
out of
5
rating by Bailey Jarboe
"Cari help set up our policy and made the process quick & easy"
We responded:
"Bailey, Thank you for the five star review we really appreciate it! We are glad we could help you with your auto, home and life insurance needs. We look forward to working with you in the future. Thank You Bob "
hunter tritch
February 24, 2026
5
out of
5
rating by hunter tritch
"Abby was awesome to work with she helped me change over my policy from my previous provider and saved me some money on top of it!"
We responded:
"Hunter, Thank you for your confidence in our office and State Farm to take care of your insurance needs. We really appreciate your five star review. Abby does a great job and she as well as the whole team is here to assist you when you need us. Thanks You Bob "
Lauren Joiner
February 19, 2026
5
out of
5
rating by Lauren Joiner
"Gosh! I can't believe I haven't left a review before now! I've had all my policies over the years with Bob and his team! They are all amazing to work with, super friendly, knowledgeable, and will take the time to explain things if you have questions. They also don't judge you if you're a serial procrastinator about updating your odometer readings. I've been with them for at least 15 years. Bob & his crew are the low-maintenance, low-pressure, cool neighbors we all want...AND they text! Thanks Bob! (& Brittany!)"
We responded:
"Lauren, Thank you for the kind words and being a long time customer! We appreciate you trusting us with your auto insurance, home insurance and life insurance needs. Thank You Bob "
Alyssa Skaala
February 18, 2026
5
out of
5
rating by Alyssa Skaala
"Bob and his staff have been the best to work with since day 1. Knowing you’re being taken care of and that they are always ready to assist, it has been extremely comforting and stress free!"
We responded:
"Alyssa, Thank you for the kind words we really appreciate you trusting us with your insurance needs. We look forward to working with you in the future. Thank You Bob "
Gary Althaus
February 16, 2026
5
out of
5
rating by Gary Althaus
"Cari was very patient with me as we worked through the process of discussing insurance coverage options as I struggled with accessing my current insurance coverage via my computer. She was a pleasure to work with."
We responded:
"Gary, Thank you for the five star review and your trust in State Farm Insurance and my office. We look forward to helping you with all your insurance needs in the future. Thank You Bob "
Dyco Wyaj
February 14, 2026
5
out of
5
rating by Dyco Wyaj
"Cari was extremely helpful, and took the time to explain all of my questions and "what if" inquiries... What started as an estimate on a potential new car ended up saving me half of what I was paying. If you're considering anything it doesn't hurt to ask. Thanks again for your help, Cari"
We responded:
"Thank you for your confidence in our office and the five star review! I'm glad Cari was able to help you with your insurance needs, we look forward to working with you in the future. thanks Bob "
John Nickell
January 30, 2026
5
out of
5
rating by John Nickell
"Bob and his staff are easy, to work with, knowledgable, and friendly! And they are always available when needed!!!"
We responded:
"John, thank you for your five star review and the opportunity to help you with your home, auto and life insurance. We really appreciate your trust in our office. Thanks Bob "
Mitchell Hackett
January 28, 2026
5
out of
5
rating by Mitchell Hackett
"Worked with them on several policies. Bob and his team did a fantastic job and were prompt and transparent."
We responded:
"Mitchell, Thank you for the positive review! We appreciate you trusting State Farm and our office with your auto and home insurance. Thank you again. Bob "
Shawnford Beezley
January 19, 2026
5
out of
5
rating by Shawnford Beezley
"Meets all of my insurance needs, special shoutout to Cari who's been my main contact for several years!"
We responded:
"Shaany, Thank your for the Five Star review of our office and trusting us with your insurance needs! We appreciate your business. Thanks Bob "
Tammy Le
January 2, 2026
5
out of
5
rating by Tammy Le
"Bob and his team always do fantastic job"
We responded:
"Tammy, thank you for the positive review of our office we really appreciate it! We look forward to helping you with all your insurance needs. Thanks Bob "
Cindy Allen
December 16, 2025
5
out of
5
rating by Cindy Allen
"Very friendly, helpful, prompt and efficient Customer Service. This office is a pleasure to do business with."
We responded:
"Cindy, Thank you for your confidence in the Bob Smith insurance Agency in Waukee, Iowa. We look forward to working with you on all your insurance and financial service needs. Thank You Bob "
jenna sutter
December 15, 2025
5
out of
5
rating by jenna sutter
"Left my previous insurance supplier of 14 years after talking to Marti and Bob. They were so beyond helpful and were able to not only lower my rate, but increase my coverage. So glad I gave them a call."
We responded:
"Jenna, Thank you for your review and for choosing the Bob Smith State Farm agency in Waukee for your insurance needs. We truly appreciate your business. Thank You Bob "
Amanda Price
November 11, 2025
5
out of
5
rating by Amanda Price
"I always appreciate that my needs & questions are taken care of quickly! They've been wonderful to work with for my home & auto insurance needs."
We responded:
"Amanda, Thank you for your kind words! We appreciate you trusting the Bob Smith State Farm Insurance office in Waukee with your insurance needs. Thank You Bob "
Marcus
November 10, 2025
5
out of
5
rating by Marcus
"Bob and his team have been very good to me and my family. They have always been very helpful. You never want to have to use their services, but when bad things happen, they're the ones you want. Shout out to Kat for keeping me on my toes as well. Keep up the great work."
We responded:
"Marcus, Thank you for being a long time customer, we appreciate your business. I agree Kat does a great job along with the rest of the team thank you for the five star review! Thanks Bob "
Lindsey Bass
November 10, 2025
5
out of
5
rating by Lindsey Bass
"I have had a great experience with the team! They were all very nice, helpful, and know what good customer service is!"
We responded:
"Lindsey, Thank you for the kind words I'm glad we were able to take care of your insurance needs and thank you for the five star review! Thanks Bob "
Shelden Geary
October 10, 2025
5
out of
5
rating by Shelden Geary
"Literally Love them they’re so friendly, nice, caring, and helpful couldn’t ask for better team to help assist me!"
We responded:
"Shelden, Thank you for the five star review! We appreciate the kind words and you being a loyal customer of State Farm and our office, Thanks Bob "
Kane Koeneke
October 2, 2025
5
out of
5
rating by Kane Koeneke
"I cannot even begin to tell you how much I appreciate Marti Benson! Marti is the most thoughtful person / insurance agent I have ever had the pleasure to work with in this field. My mom recommended her to me and I am so grateful that she did. She was patient and helped me through all of my questions in switching over from another provider to State Farm now. Even found me more ways to save. She does not disappoint! So if you are going to be working with State Farm, you absolutely HAVE to go with Marti Benson! Thank you again and again!"
We responded:
"Kane, Thank you for the five Star review! I agree Marti does a Great job at explaining coverages and helping people find the best options for their insurance needs. We appreciate your business. Thanks Bob "
Madison Bendt
October 1, 2025
5
out of
5
rating by Madison Bendt
"Brittany M. has all 5stars from me here!!!!! I enjoyed the whole process she explained things so well very easy to talk to just all around great experience!!! Thanks gurl!!"
We responded:
"Madison, Thank you for the five Star review! We appreciate your confidence in our office and glad you had a good experience with our office. Thanks Bob "
Lany Herselius
September 22, 2025
5
out of
5
rating by Lany Herselius
"I have had nothing but positive interactions with the Bob Smith State Farm insurance company. His staff is so helpful and has been able to help me with any questions I have. I highly recommend them!!"
We responded:
"Lany, Thank you for the five Star review and the kind words for our office! We appreciate your business and look forward to working with you in the future. Thanks Bob "
James Sindelar
September 18, 2025
5
out of
5
rating by James Sindelar
"Marti , was superior in customer service. She answered all questions and completed my requests in a very timely manner. Definitely a asset to the Agency."
We responded:
"James, Thank you for the five star review! I'm Glad you had a good experience and Marti was able to help you with your insurance needs. We appreciate your business. Thanks Bob "
Cheyenne Beavers
September 2, 2025
5
out of
5
rating by Cheyenne Beavers
"Extremely nice and helpful staff! Love using them for my insurance!"
We responded:
"Cheyenne, Thank you for the kind words and the five star review! We really appreciate your business and look forward to working with you in the future. Thanks Bob "
matthew smith
August 29, 2025
5
out of
5
rating by matthew smith
"Marti Benson is my agent. She is literally the most attentive agent I have ever had; responding quickly to all of my asks. If you looking for great service at affordable prices this is the place to be ."
We responded:
"Matthew, Thank you for the kind words for Marti, I agree she does a great job. Glad she was able to take good care of you, we appreciate your business. Thanks Bob "
James Shrops
August 18, 2025
5
out of
5
rating by James Shrops
"Fantastic! Helpful and friendly!"
We responded:
"James, Thank you for your confidence in our office. We really appreciate the five Star review! Thanks Bob "
Ron Shaffer
August 11, 2025
5
out of
5
rating by Ron Shaffer
"Been doing business with this agency for years. Very helpful. Highly recommend!"
We responded:
"Ron, Thank you for the five Star review! We appreciate your business and look forward to serving your insurance needs in the future. Thanks Bob "